911 Service Outage

News on December 25th, 2020 Comments Off on 911 Service Outage

Due to an AT&T Network Outage, citizens will not be able to dial 911 or call jurisdictional administrative phone lines at this time.  As an alternate measure, please contact each public safety answering point using the following numbers:

Murfreesboro Police Department – (629) 201-5056

Rutherford County Sheriff’s Department – (615) 546-5793

Smyrna Police Department – (615) 930-2067

Lavergne Police Department – (615) 471-1103

Rutherford County Emergency Medical Services – (615) 546-5801

RCECD 9-1-1 Administration and Training Center to be Named After John D. Hood

News on September 10th, 2020 Comments Off on RCECD 9-1-1 Administration and Training Center to be Named After John D. Hood
John Hood

Rutherford County Emergency Communications District’s (RCECD) 9-1-1 Administration and Training Center will be displaying a new name on Friday, September 11, 2020. The center is being named for long-time board member and treasurer John D. Hood.

During a small virtual ceremony just before the 9-1-1 Board meeting, the building will be dedicated in Hood’s honor, and the new signage will be unveiled as, the “John D. Hood 9-1-1 Administration and Training Center.”

“We could not think of anyone more deserving of this honor,” said RCECD Director Steve Smith. “Mr. Hood has been such an incredible figure representing the Rutherford County community over the years, and he has been a tremendous asset to our communications team.”

Hood has been board member and treasurer since the group’s inception in 1986. He is the longest-standing member in the board’s history.

Rutherford County Mayor Bill Ketron commented, “You cannot be from Rutherford County without hearing the name ‘John Hood’ at least once. He has served this community well in many different ways. I was proud to nominate John for this honor for his years of service to the 9-1-1 Board. His name and his impact will be remembered for years to come.”

Background on Hood

John D. Hood was born in Murfreesboro, Tennessee to Emil and Christine Hood. He attended Crichlow Elementary, Central High School and graduated from Middle Tennessee State University in 1954 with an undergraduate degree in social science. While attending MTSU, John worked at a local radio station, WGNS, as a staff announcer. After receiving his undergraduate degree, John spent two years in the Army. After leaving the military, John returned to the area to work as the news and program director for WMTS radio. John also worked for 10 years at MTSU as the director of development and then as an assistant to the president. While working at MTSU, John graduated with a master’s degree in education. After leaving MTSU in 1976, John worked in the banking industry for the next twenty years. In 1996, John was elected as a state representative for the 48th District, serving in that capacity for twelve years. In 2008, he returned to MTSU where he is currently the director of government and community affairs.

John has served in our community as a past president of the Rutherford County Chamber Of Commerce, a past member and chairman of the Murfreesboro City School Board, a past president of the Tennessee School Boards Association, a former member of the Rutherford County Quarterly Court (now Commission), current member and treasurer of the Rutherford County Emergency Communications District Board Of Directors and a former member and chairman of the Tennessee Advisory Board. Since 1951, he also served as a charter member of the Exchange Club Of Murfreesboro where he served as president at the club, district and national levels.

John has been honored for his service to the community over the years. In 2010, he was inducted into the Court Of Honor at the National Headquarters. In 2012, he received the Murfreesboro City Schools Foundation Excellence in Education award. John was named the Rutherford County Chamber Of Commerce Business Legend Of The Year for 2013. In 2016, he was inducted into the Tennessee Journalism Hall Of Fame and in 2017, he was honored at the Heart of Tennessee Chapter of the American Red Cross Heroes Breakfast.

John and his wife, Marilyn, were married for over 60 years and have three children, four grandchildren and one great granddaughter.

We will carry this event live on our Facebook page, 9/11/2020, beginning at 12:30 CT.

(from WGNS Radio)

Rutherford County (TN) Emergency Communications (911) Assistant Director to serve on NENA Board of Directors

News on May 22nd, 2020 Comments Off on Rutherford County (TN) Emergency Communications (911) Assistant Director to serve on NENA Board of Directors

Role to include service as Southeastern region director for the National Emergency Number Association (NENA).

Cassie Lowery, ENP – RCECD Assistant Director

MURFREESBORO, TN – On April 27th, 2020, NENA: The 9-1-1 Association announced that Cassie Lowery, ENP of Rutherford County (TN) Emergency Communications has been elected by the organizations’ membership to serve on its Board of Directors and help lead the association’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.

Lowery, who will represent NENA members from the Southeastern Region on the board, has worked in the 9-1-1 industry for twenty-five years and has volunteered at both the county and state level on multiple boards and committees. She served as Secretary for the Tennessee NENA board for six years and currently serves as Chair of the Financial Study Committee for the Tennessee Emergency Communications Board.  Lowery also is certified as a NENA Emergency Number Professional (ENP) and has successfully completed the NENA Communications Manager Certification Program (CMCP). She is also a member of the Red Cross Outreach Committee and Secretary for the Ethos Youth Ensembles Board Of Directors.

Rutherford ECD Director Steve Smith commented, “It really came as no surprise to me that 911 professionals from throughout the southeast chose to elect Cassie to serve in this important position within our national organization. Just as those of us who have known and worked with her for many years, our NENA members recognized her thorough knowledge of current 911 issues in addition to her dedication to public service and work ethic.”

Lowery, along with several other NENA members from around the country will be sworn into their new positions in June.

Additional Information: https://www.nena.org/news/504229/Four-New-Members-Elected-to-Serve-on-NENA-Board-of-Directors.htm

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RCECD Board Of Directors April Meeting Canceled

News on April 2nd, 2020 Comments Off on RCECD Board Of Directors April Meeting Canceled

Pursuant to T.C.A. 8-44-103, the Board of Directors of the Rutherford County Emergency Communications District meeting previously scheduled for Friday April 17th, 2020 at 1:00 P.M. in the District’s Administrative Office located at 591 Fortress Boulevard, Murfreesboro, Tennessee has been canceled due to the current COVID-19 Pandemic.

When To Call 9-1-1 About COVID-19

News on March 24th, 2020 Comments Off on When To Call 9-1-1 About COVID-19

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Rutherford County Emergency Telecommunicators Honored

News on April 16th, 2019 Comments Off on Rutherford County Emergency Telecommunicators Honored

Recognition coincides with National Public Safety Telecommunicators Week (April 15 -19, 2019) and 911 Education Month

MURFREESBORO, TN – Since being officially designated by Congress in 1991, public safety agencies across the country have recognized the instrumental role played by 911 telecommunicators during National Public Safety Telecommunicators Week. Public Safety Telecommunicators are the dedicated professionals who answer 9-1-1 calls from citizens, process requests for service, and utilize technical skills to provide communications support to law enforcement, fire and rescue departments and emergency medical services. This week in April is dedicated to America’s “first first” responders” who serve as public safety telecommunicators.

The Rutherford County Emergency Communications District (RCECD) recognizes these important public safety professionals for their contributions and public service to their community.

“It has been a long-standing tradition that the RCECD has dedicated time each year to honor the outstanding men and women who answer the public’s calls to 911 seeking help”, said Steve Smith, RCECD Director. “Daily news events serve to remind us of the important role 911 public safety personnel play in response to all emergencies. They work diligently under stressful situations to keep our emergency personnel and citizens safe. Their professionalism, compassion, and skills are unrivaled. We want to recognize and honor them for the fantastic job they do every day.”

“The Rutherford County Emergency Communications District continues to ensure that our 911 public safety answering points are provided the most current 911 technologies available. The benefits of such technologies however, would not be fully realized without the dedicated service of those individuals recognized by their individual agencies and the Rutherford County Emergency Communications District this week”, said Smith.

Created by public referendum in 1986, the Rutherford County Emergency Communications District provides Enhanced 9-1-1 emergency communications services through five public safety answering points operating within Rutherford County. (LaVergne Police Department, Smyrna Police Department, Murfreesboro Police Department, Rutherford County Sheriff’s Department, and Rutherford County Emergency Medical Services).

Notice Of Meeting Rescheduled

News on November 29th, 2018 Comments Off on Notice Of Meeting Rescheduled

Pursuant to T.C.A. 8-44-103, notice is hereby given that the regularly scheduled meeting of the Board of Directors of the Rutherford County Emergency Communications District scheduled for Friday, December 7, 2018 at 10:00 A.M. has been rescheduled for Friday, December 14, 2018 at 10:00 A.M. in the District’s Administrative Office located at 591 Fortress Boulevard, Murfreesboro, Tennessee 37128-4129.

 

Steve Smith

Director

Rutherford County ECD/911

(615) 890-7550

Open House For New Murfreesboro Police Headquarters April 29, 2018

News on April 26th, 2018 Comments Off on Open House For New Murfreesboro Police Headquarters April 29, 2018

The public is invited to a special community viewing of the new Murfreesboro Police Headquarters, from 1 to 5 p.m., Sunday, April 29, 2018, at 1004 North Highland Avenue.

More information at this link:

http://murfreesborotn.gov/CivicAlerts.aspx?AID=2044

Rutherford County Emergency Telecommunicators Honored

News on April 9th, 2018 Comments Off on Rutherford County Emergency Telecommunicators Honored

Since being officially designated by Congress in 1991, public safety agencies across the country have recognized the instrumental role played by telecommunicators during National Public Safety Telecommunicators Week. Public Safety Telecommunicators are the dedicated professionals who answer citizen’s 9-1-1 calls, process requests for service, and utilize technical skills to provide communications support to law enforcement, fire and rescue departments, and emergency medical services. The second week of April is dedicated to America’s “first” first responders, serving as public safety telecommunicators.

The Rutherford County Emergency Communications District (RCECD) will recognize these important public safety professionals with an awards ceremony on Friday, April 13th at 9:00 AM prior to the Rutherford County Emergency Communications District Board of Directors meeting. The event will be held at the RCECD Administrative and Training Center located at 591 Fortress Boulevard in Murfreesboro.

“It has been a long-standing tradition that the RCECD has dedicated time each year to honor the outstanding men and women who answer the public’s calls to 911 seeking help”, said Steve Smith, RCECD Director. Recent tragic national events serve to remind us all of the important role 911 public safety personnel play in response to such instances. They work diligently under stressful situations to keep our emergency personnel and citizens safe. Their professionalism, compassion, and skills are unrivaled. We want to recognize and honor them for the fantastic job they do each and every day.”

“The Rutherford County Emergency Communications District continues to ensure that our 911 public safety answering points are provided the most current 911 technologies available. The benefits of such technologies however, would not be fully realized without the dedicated service of those individuals recognized by their individual agencies and the Rutherford County Emergency Communications District this week”, said Smith.

Created by public referendum in 1986, the Rutherford County Emergency Communications District provides Enhanced 9-1-1 emergency communications services through five public safety answering points (PSAPs) operating within Rutherford County.

Murfreesboro Special Census – 911 EMERGENCY RESPONSE CLARIFICATION

Education, News on February 10th, 2018 Comments Off on Murfreesboro Special Census – 911 EMERGENCY RESPONSE CLARIFICATION

Calls placed to 911 are not processed using census data.

In fact, more than 80% of 911 calls are placed from cellular phones and have no relationship to your census address records.

Do not be alarmed that your census records will delay an emergency response to any 911 call placed.